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A Little Computer Help.


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#1 fishinghat

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Posted 08 May 2015 - 04:14 PM

For some reason my lab top won't let me copy and paste anything to this website. I can copy and paste to other sites, ones that even use the same format as well as to my various word processing/spreadsheet programs. I CAN copy and paste to this website IF I use another computer. Any ideas? Thanks


#2 TryinginFL

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Posted 08 May 2015 - 04:19 PM

FH,

 

Don't know the answer to that, but I can't get Adguard to connect any more - it's been about a week now and it was fine for the past year.

 

I detest being so technically-challenged :(!


#3 FiveNotions

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Posted 10 May 2015 - 10:58 AM

could it be that you need to switch the message writer into "text only" mode? ...

 

click that square button on the top left of the message box menu ... (you'll see all the other icons become inactive) ....  then try cutting/pasting again ...


#4 FiveNotions

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Posted 10 May 2015 - 11:01 AM

Liz, AdGuard is an annual subscription ... did you pay again at the end of the year?

 

Mine quit on me, too ... right about when yours did (we both got it around the same time, when all that hoo-ha with advertising happened) ... I can't bear the ads, so paid up right away ... they had a special renewal deal going ...

 

If you need a link, let me know.


#5 TryinginFL

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Posted 10 May 2015 - 01:28 PM

I never got a message regarding a renewal and have been going back and forth with their (wherever they are located) Support Dept. No one ever mentioned a new subscription and I even downloaded the stupid Team Viewer so that they could try working from my computer, and nothing works. They couldn't connect it either! :angry:


#6 fishinghat

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Posted 10 May 2015 - 01:49 PM

Well FN, nothing. When I clicked on that upper left box all the other icons went inactive. I could type but nothing else including copy or paste. I compared the settings on all of these icons to the settings for this same website on my other computers and they match. what the hey?  Oh Well.


#7 TryinginFL

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Posted 10 May 2015 - 02:01 PM

Yep, this is for crap..

 

My license for this Adguard thing isn't up until Oct. 15, 2015 and I get nothing...


#8 FiveNotions

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Posted 11 May 2015 - 10:14 AM

FH ... weird ... (but then again, this site has some "issues" as a whole) .... after you switch to text only mode in the message box, you're using the "highlight text, ctrl +c" and "put cursor at new location, ctrl + v" ?

 

TFL... also weird ... have you tried removing the entire AdGuard program from your computer, and then downloading / Installing it fresh?

 

If you can't get the program to work, be sure to make them refund the balance of your $$ to you!


#9 TryinginFL

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Posted 11 May 2015 - 10:20 AM

Thanks, FN...

 

Yep, I have removed the program twice and downloaded it again and their support dept. keeps asking me when I am available to have them help me.

 

One time I called and that was when I got one of their reps to use Team Viewer to access my computer - he messed around unloading and downloading and whatever else and he couldn't get it to connect either.

Guess I'll have to call again...


#10 fishinghat

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Posted 11 May 2015 - 01:31 PM

FN - Not only have I done that but I have also tried highlighting theitem, right click, hit copy, move to desired location and hit paste. No good but both work on the computer I am on now.


#11 TryinginFL

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Posted 11 May 2015 - 02:19 PM

Fh, I don't know either, but I often have trouble cutting and pasting on my computer.  Unfortunately I only have the one, so if it doesn't work, I'm SOL! :(


#12 thismoment

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Posted 11 May 2015 - 02:21 PM

TFL

 

Most of us aren't rich (I'm certainly not), but sometimes an upgrade is necessary and it always costs a little more up front. But if it's a wise investment it will pay off in multiples in the long run. 

 

This was my experience when I delivered every PC I owned to the recycling bin and bought a Mac. That was more than a decade ago, and it was one of the most satisfactory decisions I've made in my entire life!


#13 fishinghat

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Posted 11 May 2015 - 04:35 PM

Good thought TM. The one I use which has the problem is only 1 year old. It worked fine on the site until about a month ago. My old desk top, which still copies and pastes fine is 7 years old. Go fiqure.


#14 fishinghat

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Posted 15 May 2015 - 03:44 PM

Well the one computer that could paste to this website died this morning. So I will not be able to paste info until I can get a replacement. Oh Well that should be my biggest problem.





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